Intake is due at least 48 hours before the session. Do not submit passwords, authentication secrets, complete payment-card information, classified information, PHI without a separate written arrangement, or material you are not authorized to share. Acute PMC is not a document-storage or records-management service. Clients are responsible for retaining their own source materials and delivered briefs. Acute PMC may retain submitted project files for up to 30 days after delivery of the applicable brief. After 30 days, those files may be permanently deleted and may not be recoverable. Clients should not expect Acute PMC to retain or reconstruct submitted project data after that period. Provider backups may persist according to provider capabilities and documented deletion cycles.